Frequently Asked Questions
How long does it take to set up?
Our record is 46 seconds! Let us know if you can beat that. Our hammocks are very easy and simple to set up. With our no fuss straps and carabiners you won’t need to tie a single knot and will be relaxing in your Nakie hammock within minutes.
How far apart do the trees need to be?
Our straps are adjustable and have 12 different loops on each side that you can choose from.
Your trees can be anywhere from 2.5 meters - 4.5 meters
How long should the shipping take?
Worldwide Shipping 3-7 business days.
We ship worldwide! If you haven't received your item please contact us.
Do I get a tracking number?
Yes, with every product we send you will receive a tracking number.
How much does shipping cost?
FREE SHIPPING WORLD WIDE on orders over $50AUD
Duties & Taxes:
Nakie is not responsible for any import duties, taxes, customs fees, brokerage fees or any other charges issued by your local government. These charges are the responsibility of the recipient and the funds are received exclusively by your local government. Since these duties and taxes differ between different countries and states we are unable to provide an estimated cost. For further information you will have to contact your local customs office. Shipping fees and taxes will not be refunded for packages that are refused due to duties or returned to sender.
If you require any other information please feel free to contact us directly at
Do your products come with a Warranty?
We offer a lifetime warranty, yes you heard right LIFETIME WARRANTY!
We are so confident with the quality of our product that we offer a lifetime warranty on all our products!
Do you offer refund or returns?
Yes, we are so confident that you will love our products as much as we do. We are offering 100% no risk money back guarantee. We will provide a full refund within 30 days of purchase if you are not completely stoked with your Nakie product.
You will just have to cover the postage fees and we will refund the product in full.